Privacy Policy

Last updated: October 2025

Welcome to ArcoDecor (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, event date, and other details you provide when requesting a quote, booking décor, or contacting us.
Payment Information: If you make a purchase or booking, payment details are processed securely by our payment provider — we do not store your card information.
Usage Data: Non-personal data such as your browser type, device information, and pages visited to help improve our website experience.

2. How We Use Your Information

We use your information to:

Process bookings and respond to inquiries
Send quotes, invoices, or service confirmations
Improve our website, products, and customer service
Send updates, offers, or newsletters (only if you’ve opted in)

3. How We Protect Your Information

We take reasonable technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure.
Your information is stored securely and only accessible to authorized personnel.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share limited information with trusted third parties who help operate our business — such as payment processors, shipping partners, or website hosting services — but only as necessary to provide our services.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyze website traffic.
You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

ArcoDecor
📧 Email: olga.lozovanu@gmail.com
📞 Phone: 07903552514
📍 Location: Basingstoke, Hampshire

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.